Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not, we offer a 7-day return and refund policy from the date of delivery.

Eligibility for Returns:

  • Items must be returned within 7 days of receiving your order.

  • Items must be in their original condition – unused, unwashed, and with all original packaging.

  • A valid proof of purchase or order confirmation is required.

  • Digital products, downloads, and personalized items are non-refundable.

Return Process:

  1. Contact our support team at [your email] within 7 days of delivery to initiate a return.

  2. Provide your order number and reason for return.

  3. We will provide return instructions, including the return address.

  4. Return shipping is the responsibility of the customer (unless the item arrived damaged or incorrect).

Refunds:

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 3–7 business days to your original payment method.

  • Shipping costs are non-refundable, unless the return is due to our error.

Exchanges:

  • If you received a defective or incorrect item, we will gladly replace it at no additional cost. Please contact us within 7 days.